Shipping & Returns

Shipping Policy

*Free shipping on all UK orders over £30.00, orders under are surcharged are at £3.49.

All small orders are delivered via Royal Mail Tracked 48 & are dispatched within 1 working days of payment being received.

Please note goods will not be dispatched Sunday.

Larger items including Sewing Machines over 5KG will be sent via courier which will be booked within 24 hours of payment being received. Delivery is usually next day however can take up to 48hrs. 


Please contact us regarding quotes for overseas shipping. 

Do I sign for my goods if they are damaged?

If the goods are damaged, please sign to accept, but note that the goods are damaged.
If you sign for the goods in 'Good Condition' you will not be able to process a claim.

Return & Exchange Policy

Unwanted goods must be returned at buyers expense in a fully resaleable condition and any packaging must be intact. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.

Goods cannot be returned once they have been used under any circumstances.


Please check for any faults or decide if you wish to keep the item before starting to use them. Unwanted Goods can be returned with 14 days of receiving.

Please notify of any defect of your purchase within 7 days of receiving.

This is in line with The Consumer Protection (Distance Selling) Regulations 2000.


Contact the team!

0208 478 0669

Regent Home of Sewing

4-6 Chapel Road,

Ilford, Essex, United Kingdom IG1 2AG

Company number: 02015819    VAT: 450 8413 62    Registered Office: 62 Buntingbridge Road, Ilford, England, IG2 7LR