Machine Warranty

If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained,you will be responsible for any costs incurred by couriers to return the machine to ourselves. This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bulbs, belts, needle threaders, cutting knives, loopers, embroidery frames), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

BABYLOCK OVERLOCKERS, COVERSTITCH WARRANTY


Parts 4 Years

Electrical Parts 4 Years

Labour 4 Years

Collection & Delivery 4 Years

Warranty Registration Please register your warranty within 30 days of purchase to validate your full 4 years of warranty. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Babylock devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Babylock's authorisation or alteration or removal of the serial number).




BERNETTE SEWING MACHINE WARRANTY


Parts 2 Years

Electrical Parts 2 Years

Labour 2 Years

Collection & Delivery 2 Years

Warranty Registration There is no need to register your new Bernette machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Bernette devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Bernette's authorisation or alteration or removal of the serial number).




BERNINA OVERLOCKERS, SEWING MACHINES & EMBROIDERY MACHINES WARRANTY


Parts 7 Years

Electrical Parts 7 Years

Labour 7 Years

Collection & Delivery 7 Years

Warranty Registration There is no need to register your new Bernina machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Bernina devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Bernina's authorisation or alteration or removal of the serial number).




BROTHER OVERLOCKERS, COVERSTITCH, SEWING MACHINES & EMBROIDERY MACHINES WARRANTY


Parts 3 Years

Electrical Parts 3 Years

Labour 3 Years

Collection & Delivery 3 Years

Warranty Registration There is no need to register your new Brother machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Brother devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Brother's authorisation or alteration or removal of the serial number).




ELNA COVERSTITCH, OVERLOCKERS & SEWING MACHIHNE WARRANTY


Parts 2 Years

Electrical Parts 2 Years

Labour 2 Years

Collection & Delivery 2 Years

Warranty Registration There is no need to register your new Elna machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Elna devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Elna's authorisation or alteration or removal of the serial number).




HUSQVARNA VIKING E10, E20 & OVERLOCKERS WARRANTY


Parts 2 Years

Electrical Parts 2 Years

Labour 2 Years

Collection & Delivery 2 Years

Warranty Registration There is no need to register your new Husqvarna Viking machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Husqvarna Viking devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Husqvarna Viking's authorisation or alteration or removal of the serial number).




HUSQVARNA VIKING SEWING & EMBROIDERY MACHINES WARRANTY


Parts 5 Years

Electrical Parts 5 Years

Labour 2 Years

Collection & Delivery 2 Years

Warranty Registration There is no need to register your new Husqvarna Viking machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Husqvarna Viking devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Husqvarna Viking's authorisation or alteration or removal of the serial number).




BROTHER STELLAIRE XE1, XJ1 & LUMINAIRE XP1 WARRANTY


Parts 5 Years

Electrical Parts 5 Years

Labour 5 Years

Collection & Delivery N/A

Warranty Registration There is no need to register your new Brother machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Brother devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Brother's authorisation or alteration or removal of the serial number).




BROTHER PR670E, PR1055X WARRANTY


Parts 1 Year

Electrical Parts 1 Year

Labour 1 Year

Collection & Delivery N/A

Warranty Registration There is no need to register your new Brother machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Brother devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Brother's authorisation or alteration or removal of the serial number).




PFAFF SMARTER SERIES & OVERLOCKERS WARRANTY


Parts 2 Years

Electrical Parts 2 Years

Labour 2 Years

Collection & Delivery 2 Years

Warranty Registration There is no need to register your new Pfaff machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Pfaff devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Pfaff's authorisation or alteration or removal of the serial number).




PFAFF SEWING & EMBROIDERY MACHINES WARRANTY


Parts 5 Years

Electrical Parts 5 Years

Labour 2 Years

Collection & Delivery 2 Years

Warranty Registration There is no need to register your new Pfaff machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Pfaff devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Pfaff's authorisation or alteration or removal of the serial number).




JANOME COVERSTITCH, OVERLOCKERS, SEWING MACHINES & EMBROIDERY MACHINES WARRANTY


Parts 2 Years

Electrical Parts 2 Years

Labour 2 Years

Collection & Delivery 2 Years

Warranty Registration There is no need to register your new Janome machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-Janome devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Janome's authorisation or alteration or removal of the serial number).




INDUSTRIAL COVERSTITCH, OVERLOCKERS & SEWING MACHINES WARRANTY


Parts 1 Years

Electrical Parts 1 Years

Labour 1 Years

Collection & Delivery N/A

User must return the head to base or arrange a callout. A callout charge will be applied if the fault is user error.

Warranty Registration There is no need to register your new industrial machine. Please keep your receipt as proof of purchase. The product warranty is nontransferable should the machine be sold or given away at a later date. When does this Warranty not Apply This warranty does not apply to: Material damage caused by external influences on this product Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and Damage caused by other non-propietry devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items). This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Home of Sewing's authorisation or alteration or removal of the serial number).